Job Description

The Product Specialist assists customers in the recycling and forestry market s. The Product Specialist provides sales, training, and demonstration support to the sales team, and assists customers with selecting equipment appropriate for their projects.

Duties and responsibilities include, but not limited to :

• Provides field training and consultation on specific products.
• Facilitates demonstrations on equipment, ensuring adequate support, set-up, and usage.
• Promotes and reinforces the Company image as a total solution provider.
• Demonstrates skills in data analysis by making suggestions to resolve customer issues, sometimes researching complex data.
• Works independently but may partner up with sales, parts, and service subject matter experts on unusual and complex problems.
• May provide general guidance and direction to, or mentor/train new product specialists.
• May sell service programs to assigned customers, promote, and sell machine maintenance programs, machine repair programs, inspection and appraisal programs, and oil sampling programs.
• Completes all reporting requirements as per company guidelines and meets all compliance requirements.
• Ability to estimate production rates, factoring in the reduction of associated costs of restrictions, extra support equipment, and labor requirements.
• May assist in developing documents and sales aids required to achieve company objectives.
• Represents the Company at factory, industry, and company events, including meetings and training.
• Follows all safety rules and regulations while performing work assignments and adheres to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Performs all other duties as assigned by management professionally and efficiently.

To fulfill this position you should be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all forces around you - customers, suppliers, department employees, co-workers, and manufacturer employees. You must have a strong knowledge of equipment and applications as well as selling skills and interpersonal communication skills.

Desired Skills and Experience:

• High School Diploma, GED, or vocational training/certification
• College degree and/or equivalent experience in sales preferred.
• Communicate professionally, respectfully, and honestly with customers and co-workers always communication is to be clear and language, while employee demeanor is to be calm and composed.
• Must be able to lift at least 50 lbs., stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk, and hear.
• May be required to climb, balance, and sit for an undetermined amount of time.
• May be exposed to extreme weather elements, including wet or humid conditions, extreme cold and extreme heat, moving mechanical parts and equipment, and noise levels in the working environment can be moderate to high.
• Background checks and pre-employment drug testing are required.
• Personal appearance must be neat and clean.
• Certain positions require a valid driver’s license and ability to meet requirements of the Company Driver Policy; the Company will review motor vehicle records annually for all employees for whom driving a motor vehicle is an essential job function or when employees must obtain and drive rental vehicles during conduction company business.

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