Description QUALITY CONTROL MANAGER Automated Merchandising Systems LLC (AMS) is a privately owned company based in Kearneysville, WV that specializes in the manufacturing of high-quality vending machines. POSITION SUMMARY We are looking for a highly diligent candidate with excellent attention to detail for the role of Quality Assurance Manager. This role is responsible for monitoring and evaluating internal production processes, examining products to determine their quality, and gathering product feedback, among other duties. Quality managers occupy important positions and will need to be highly conscientious and responsible workers, as defective products could cost a company significant loss. JOB DESCRIPTION • Understanding customer expectations of and needs from a product. • Developing quality control processes & product quality specifications. • Ensuring products are designed with adherence to legal and safety standards. • Supervising staff and monitoring production standards. • Examining the quality of raw materials that are used in production. • Monitoring and evaluating internal production processes. • Evaluating the final output of products to determine their quality. • Rejecting products that fail quality standards. • Engaging with customers and gathering product feedback. • Producing statistical reports on quality standards. • Reporting to upper management on quality standard issues. • Evaluating product recalls. • Improving production efficiency and managing waste. • Formulate, document, and maintain quality control standards and on-going quality control objectives. • Investigate and resolve customer issues and complaints relating to quality. KNOWLEDGE AND SKILL SET • 5+ years of management experience • Degree in business administration or relevant field. • Quality control certification is advantageous. • Excellent attention to detail. • Excellent verbal and written communication. • Data analysis and statistical aptitude. • Good interpersonal skills. • Highly conscientious and diligent. • Manufacturing knowledge • Understand & use measurement equipment. • Quality systems management • Root cause investigation and corrective action implementation • 7+ years Manufacturing experience • High level of professionalism and integrity • Ability to read & utilize blueprints. Full-time, Monday-Friday, 8:00am-5:00pm
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