Job Description

Job Summary

• To manage all freight issues.
• Responsible for combining customer orders on a truck load and routing that load in a manner that is both profitable as well as timely.
• Quality control of shipping orders.

Primary Duties

• Performs quality control of shipping orders on a daily basis.
• Arranges carriers and pick-ups.
• Assists in completion of log and customer orders.
• Maintains UPS and Federal Express manifests.
• General Customer Service from order to receipt.
• Recommends freight carriers to customers and is responsible for export shipments made.
• Completes all related paperwork for shipping including bill of lading.
• Will input data related to shipping loads into AS/400 system.
• Performs routine office clerk responsibilities such as filing, data entry, ordering of office supplies.
• Will personally meet with company reps to discuss pricing, service etc.
• Updates NAFTA certificate of origin for each export customer.

Qualifications

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, area, percentages, proportions, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education / Experience

• One year certificate from college or technical school OR
• 3-6 months of related experience and/or training; or equivalent combination.

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