Special Events Manager Job at Hilton Grand Vacations, Ridgedale, MO

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  • Hilton Grand Vacations
  • Ridgedale, MO

Job Description

Job Description

 

SCHEDULE DETAILS:
This position requires you to be able to work schedules including mornings, evenings, weekends and holidays. 

ADDITIONAL RESPONSIBILITIES INCLUDE:

  • Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
  • Implements site inspections, permit hearings, planning meetings and event execution.
  • Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
  • Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
  • Builds and maintains positive relationships with event vendors.
  • Researches and stays up-to-date on event trends.
  • Provides outstanding customer service in accordance with the Company standards.
  • Serves as the point of contact to provide feedback and traffic event marketing efforts in a timely manner between various stakeholders and vendors
  • Communicates, coordinates, and collaborates with internal stakeholders including securing alignment, overcoming objections, gathering data, presenting findings, managing timelines, and ensuring compliance to the project plan
  • Provides status reports updates of event projects to senior leadership, with the ability to identify and explain variances from original plan/budget. Transitions projects accordingly to business stakeholder to provide ongoing support, vendor management, and program management for existing programs and various external partners

 

 

Requirements:

  • Three years of related experience and a proven track record with project management, inter departmental communication / collaboration, marketing, or client support/management in the Vacation Ownership, Real Estate, Travel Club, Hospitality or comparable industries.
  • MSOffice, SharePoint
  • Excellent client management, project management, communication, and interpersonal skills.
  • Detail oriented with strong analytical and problem-solving skills.

Job Tags

Day shift, Afternoon shift,

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