Job Description
School Front Office Clerk I Location Riverview, FL : Under general supervision of the Campus Director and direct supervision of the Office Manager, the primary responsibility of the Front Office Clerk I is reception. The Front Office Clerk I is the first point-of contact for parents, students and visitors in the front office and calling in to the front office. The Front Office Clerk I must foster high quality customer service and a positive front office environment. ESSENTIAL JOB FUNCTIONS:
Greets individuals entering the building (i.e. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building and child safety procedures.
Answers telephone system for the purpose of screening calls, transferring calls, appropriately responding to inquiries and/or taking messages.
Supervise student helpers by monitoring their whereabouts, giving guidance with responsibilities, tracking their attendance and monitoring completion of assigned duties, i.e. Safety Patrol.
Serve as first POC parent requests for information or concerns and student check-in and out procedures.
Enforcement of safety policies and procedures.
Directs parents through the established protocol for concerns or complaints.
Maintain strict confidentiality of all students records and enforces all confidentiality requirements with parents, students and staff.
Receives sorts and forwards incoming mail.
Assist with and/or draft memos and bulletins in Constant Contact (i.e. Friday Focus and Weekly Reminders).
Maintain a calendar of school events.
Maintain records, payments and participation forms for students involved in the various sports activities or extra-curricular clubs.
Track and maintain records of payment for CPA activities and school sales.
Assist with other related clerical duties as required by the administrative team including Attendance, Report Card Processing, Filing, etc.
Respond professionally to inquiries or complaints.
Communicate professionally, effectively and efficiently using whatever communication method or device required (telephone, intercom, email, or person-to-person)
Operate/use a variety of automated office machines and other office equipment
This list of essential functions is not intended to be exhaustive.
QUALIFICATIONS:
Graduation from high school or GED, plus reading and writing skills sufficient to perform duties and an understanding of basic computer programs and front office equipment.
Must understand basic accounting.
Valid Florida Driver's License required.
PREFERRED QUALIFICATIONS:
~ Prior school receptionist/administrative experience preferred
Job Type: Full-time
Pay: From $29,160.00 per year
Benefits:
~401(k)
~401(k) matching
~ Dental insurance
~ Health insurance
~ Life insurance
~ Paid time off
~ Professional development assistance
~ Vision insurance
Schedule:
~8 hour shift
~ Monday to Friday
Work Location: In person
Job Tags
Full time, Work at office, Shift work, Monday to Friday,
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