Quality Assurance Analyst Job at Boston Medical Center (BMC), Boston, MA

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  • Boston Medical Center (BMC)
  • Boston, MA

Job Description

Position Summary

The Analyst works with the Manager of Performance Improvement Analytics and the Administrative Director of Emergency Medicine to facilitate the accessibility, understanding, and active use of data required to improve the hospital/ED operations, quality of care, patient safety, service, and related outcomes throughout BMC. The Analyst is a customer service oriented position that serves the information needs of clinicians, administrators and staff throughout BMC.

Position: Quality Assurance Analyst

Department: System Analytics

Schedule: Fulltime

Essential Responsibilities / Duties

  • Works closely with BMC Data Warehouse team to extract data using SQL tools
  • Prepares graphical reports for a wide variety of customers throughout BMC in a manner that meets the needs of end-users, primarily using Tableau
  • Meets with customers throughout BMC including administrators, clinicians and staff to understand data/information needed in order to manage the clinical enterprise and facilitate quality improvement activities
  • Provides data and information to customers in a readily accessible, understandable and actionable manner using tools such as Excel, PowerPoint, Tableau and other tools as needed
  • Serves on quality improvement teams to support data and information needs of high priority quality improvement projects.
  • Supports development, updating and distribution of hospital operations, quality and patient safety dashboard and other standard reports
  • Promotes continual improvement in data visualization and reporting processes
  • Performs other duties as assigned and/or necessary.

Education

JOB REQUIREMENTS

Bachelors Degree Required

Master’s degree (or equivalent experience) in a relevant discipline (Preferred).

Experience

Minimum 4 years of experience in a position focused on the delivery of numerical data to a wide variety of customers.

Knowledge And Skills

Experience in health care strongly preferred.

Demonstrated ability to use SQL or similar analytic tools

Advanced proficiency use of desktop productivity tools including Excel, Word, PowerPoint and Tableau

Ability to organize, synthesize and analyze large amounts of information

Ability to manage multiple projects and deliver required products in a timely manner

Must be well-organized

Detail oriented with a commitment to producing analytic product that consistently meets the highest standards of accuracy.

Ability to understand and meet the information needs of clinical and administrative customers

Excellent interpersonal skills and the demonstrated ability to work in a team oriented environment.

Strong verbal and written skills. Must be able to communicate effectively with diverse audiences including physicians, nurses, allied health professionals, administrator and a wide-variety of non-technical staff.

Ability to explain data analysis to non-technical audiences

Equal Opportunity Employer/Disabled/Veterans

Job Tags

Full time,

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