Job Description

Medical Office Manager New Orleans, LA Pay From: $25 per hour MUST: The Medical Office Team Manager (Site Lead) MUST have experience with: (3) years medical office management experience or Team Lead experience Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook) Must have excellent written and oral communication skills, including exceptional customer service Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers Must be able to work individually as well as within a team Must be able to follow both verbal and written instructions Must be able to work a flexible schedule Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations Must be able to multi-task and prioritize Must demonstrate extreme attention to detail Must possess strong organization skills Must maintain and project a professional attitude and appearance at all time Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology DUTIES: Coordinate daily workflow, patient flow, and staff communication to ensure efficient and organized clinic operations Serve as the first point of contact for day-of staff questions, troubleshooting, and issue resolution Maintain clinic readiness each day, ensuring compliance with safety, cleanliness, and regulatory standards Partner with the Regional Business Manager and corporate operations to execute daily, weekly, and monthly operational goals Ensure a positive, brand-consistent experience for every patient interaction within the clinic Drive patient satisfaction through proactive communication, reduced wait times, and service recovery when needed Hire, train, coach, and evaluate front-office and support staff Conduct regular team huddles to review goals, patient volume, and operational updates Monitor employee timecards, approve schedules, and manage time-off requests Support employee engagement and retention through clear expectations, recognition, and accountability Track and help drive daily operational metrics including no-show rates, provider schedule utilization, and patient wait times Manage supply ordering and ensure cost-effective inventory control Strong financial acumen with experience managing P&Ls and operational KPIs Demonstrated success leading and developing high-performing teams Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.

Job Tags

Similar Jobs