Job Description

Position Title:

Mill IT Manager

Pay Rate:

$101,000 - $134,600, Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift :

Salaried Full-Time

Physical Location :

1241 West 2nd St

Maysville, KY 41056

The Job You Will Perform:

The Maysville Mill IT Manager serves as the key liaison between the mill management team and information technology. The position reports directly to the Sr. IT Manager – Manufacturing Execute and a strong dotted tine to the Mill Manager or other designated member of the Mill Leadership Team. The Mill IT Manager maximizes the value of Mill Information Technology in support of the Maysville Mill.

This position is responsible for: developing/enforcing practical standards and consistent processes, developing solid IT plans, alignment of IT objectives to mill objectives, executing improvement projects, and providing cost effective IT services. This is accomplished by managing the delivery of services through the Mill IT Operating Model which includes Business Information Management (BIM), Information Technology Solution Services (ITSS), and Process Information Management (PIM).

Key Accountabilities:

• Relationship management with the mill lead teams / managers and resources including reliability of the IT environment required for daily mill operations. Provide guidance to all IT groups impacting the mill to ensure optimum IT services to meet mill key operational needs.
• A deep working knowledge of the business key strategic issues and objectives to properly identify possible implications and opportunities.
• Leads an effective prioritization and resource allocation process for the mill. Coordinates multiple requests by engaging in priority setting with key members of Mill Leadership. Drives for and effectively communicates in support of prioritization that maximizes the system wide value to IP.
• Coordinates the delivery of all information technology services for the facility. Must understand the network of service providers and also build strong working relationships with these providers.
• A working knowledge of IP’s Supply Chain Operating Model (i.e., process implications and enablement requirements) and the Sustain organization.
• Independently plans and executes enhancements through large projects leveraging the PDP process in order to effectively support business needs.
• Collaborate when necessary with Process Information Management manufacturing leadership to ensure proper: planning, execution of project deliverables and change efforts, coordination of service and/or support activities.
• Conducts training for information technology solutions to business users as required.

Scope:

• Accountable to mill management for mill related IT initiatives at a complex fully integrated mill, operating 24/7/365.
• Provides leadership and direction for projects/initiatives that may encompass individual facilities as well as the NAIPG mill system.
• Has indirect responsibility for a virtual team of IT professionals based in the facility to ensure effective delivery of IT services.
• Collaborate with IPG IT and ITSS managers to define, refine and monitor service levels needed for mill operations.
• Participates on and/or leads ad-hoc and cross-functional teams designed to improve the delivery of IT services to the mill.
• Responsible for relationship management with the mill in the areas of cost management, capital and outage coordination, business and IT operational excellence, IT incident management and escalation, coordination of break/fix across It and business, portfolio of key mill focus items and functional requirement analysis.
• Ensure IT business continuity which includes validating each IT service provider has an effective and tested DR plan.
• Proactive stewardship for critical systems supporting Environmental, Safety, and Production activities.
• Budget preparation, budget adherence and accountability for site charge-backs including assurance of the overall IT resource allocations necessary for mill performance.
• Effective capital planning in support of IT enabled initiatives.
• Other duties as assigned

The Qualifications, Skills and Knowledge You Will Bring:

Key Competencies:

• Business and process insight
• Organizational Savvy
• Courage
• Ensures Accountability
• Manages ambiguity
• Communicates Effectively
• Interpersonal Savvy
• Being Resilient

Technical Competencies:

• Value creation: Ability to leverage information technology capability to enable business strategic initiatives and impact business returns including skills in:
• Communication in Management Terms the Business Value IT can bring.
• Systems Analysis in support of applying IT to Business Process Re-engineering.
• Defining and Organizing System Business Requirements.
• Defining and Validating System Functional Requirements.
• Broad understanding of IT Concepts/Practice and their applicability to Total Cost of Ownership.
• IT Governance: Being able to illustrate current resource commitments and help business leadership evaluate potential projects based in their strategic impact on the business. 
• Proficiency in business case development: Cost Benefit Analysis – describe projects and alternatives in terms of return on investment, internal rate of return and overall financial impact on the business.
• Solid understanding of IT systems capabilities in order to provide optimum analysis for business needs.
• Proficiency with project management practices, PPM and the PDP process.
• Proficiency with business information delivery (i.e., queries, reports and decision support).
• Benefit realization: This includes having a process in place for benefit realization to ensure benefit capture.

Education:

Minimum qualifications:

• Bachelor’s degree in business, engineering, computer science Management Information Systems or a combination of related education and 10 years applicable experience in Information Technology.
• Experience in effectively managing work groups.
• Exposure to project management.
• Experience in industrial and/or high uptime on-line transaction processing environments.

Preferred Candidates will have:

• 10 years of work experience in a manufacturing environment.
• Demonstrated experience in Successful IT Project Management.
• Bachelor’s Degree in relevant field.

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. 

The Career You Will Build:

• Learn and grow IT skills on an innovative team
• Interact with our global business partners
• Development in a highly diverse cross-functional team

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you’ll see why our team members say they’re Proud to be IP .

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com

International Paper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by law.

Equal Employment Opportunity Statement - Know Your Rights: Workplace Discrimination is Illegal

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