Job Description
Hiring for Full-time and Part-time positions
The Member Support Professional role is crucial in developing independence, building confidence, and supporting our Members towards living a full and meaningful life. The position will support adults 18+ with a variety of disabilities.
Hiring for 1st, 2nd & 3rd shifts.
1st shift is 8am-4pm
2nd shift 4pm-10pm
3rd shift is 10pm-8am
Essential Duties and Responsibilities
Provides direct care ratios necessary for member programming on-site and out in the community
Implements member programming
Records member data in Salesforce related to goals and as observed in program
Records critical incidents
Record client notes
Assisting with Activities of Daily Living as needed
Assist individuals physically as necessary, including, but not limited to:
Using the restroom
Lifting and/or transferring/moving individuals in and out of wheelchairs, vehicles, up from and down to a mat, etc.
Report daily activities and any out-of-the-ordinary incidents to appropriate supervisory personnel (Case Manager, Program Director, Sr. Program Director, COO).
Complete incident reports as necessary; including behavioral incident reports.
Ensure and safeguard individuals’ human dignity, rights, and liberties.
Demonstrate a high regard for each person and sensitivity for cultural values, expectations and goals of individuals, families, staff, and others.
Display professional attitude and behavior, being courteous, empathetic, helpful, and positive in all interpersonal interactions.
Work effectively and cooperatively with individuals, staff, families, community members and others; presenting self and HOPe in a positive and professional manner.
Maintain confidentiality by discussing individual concerns only with appropriate people in private settings.
Attend Monthly Team Meetings
Complete all required trainings
All other job-related duties as assigned, included but not limited to:
Human Rights Committee
Events Planning
Fire Safety Officer
End of Day clean-up of all program areas.
If not MAP certified, must obtain certification within 3 months.
Follow all MAP rules and regulations.
Demonstrated background and knowledge of individuals with disabilities.
Valid driver’s license and satisfactory driving record required.
CERTIFICATES, LICENSES, REGISTRATIONS:
CPR/First Aid Certification. If not CPR/First Aid certified on hire, then must be certified within the first 2 weeks of employment.
MAP Certification. If not MAP certified on hire, then must be certified within the first 3 months of employment.
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