Job Description

Job Description

Job Description

Job Title- Department Assistant

Location- 711 Kasota, Minneapolis MN

Duration- 6 months (Temp to Perm)

Shift- 9.00 AM – 4.30 PM

Pay Rate- $24.00/hr. to $27.00/hr.

Duties:

• Provide superior customer service on the phone to all patients, other entities and department, and others.
• Communicate accurate information effectively regarding surgical procedures according to established processes to support day-to-day operations in the operating room.
• Place work orders for broken equipment.
• Assist customers with basic questions related to add-on procedures and other surgical related questions.
• Take accurate and complete phone messages and forward them to appropriate person for resolution.
• Maintain a positive, helpful tone of voice when assisting callers.
• Responsible for adding on surgical procedures to schedule on a daily basis.

• Use EPIC, our electronic health record to schedule surgical procedures.
• Contact all staff involved in preparing for and performing procedure.
• Thorough communication with charge nurse.
• Respond to basic requests as assigned.
• Assist with gathering information, completing forms, and any other task as assigned.

Required Experience

• 1 year of customer service, front desk, department assistant or related work experience.
• Strong communication skills providing customer service in person and via phone and email.
• Ability to learn and use multiple types of computer systems.

 

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

 

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Company Description

Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.

Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.

Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.

Company Description

Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r\n\r\nHeadquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r\n\r\nTemporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.

Job Tags

Permanent employment, Contract work, Temporary work, Work experience placement, Shift work,

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