As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role. Responsibilities Live Our Vision, Values and Beliefs every day Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers Maintain a clean, neat, and orderly work area Promote a safe working environment Provide quality assurance and quality control feedback Exhibit flexibility and adaptability to changing job requirements Qualifications Sense of teamwork, ownership, urgency, and attention to detail in your work Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods Outstanding communication & problem-solving skills to provide first-class customer service Ability to work in a fast-paced challenging environment Ability to visit clients in assigned geographic territory Must pass a background check, drug screen and MVR Physical Requirements Ability to lift and mobilize items from at least 75 lbs. What We Offer Medical, Vision, and Dental Plans Company provided vehicle, laptop, phone, corporate credit card, and tools Company-paid Life Insurance and Disability Income Protection Programs Health Care and Dependent Care Flexible Spending Accounts 401(k) Savings Plan Competitive Paid Time-Off plan Employee Assistance Program Generous discount on our products and at RH restaurants Referral Bonus Program Full-time associates working 30 hours or more per week are eligible for all benefits. #J-18808-Ljbffr RH
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