Front Desk Agent Job at Embassy Suites Phoenix Downtown North, Phoenix, AZ

SUlIeUtVVm1Jd21zaUhBSTZuMkluK2lCYWc9PQ==
  • Embassy Suites Phoenix Downtown North
  • Phoenix, AZ

Job Description

Job Description

Job Description

Front Desk Agent

As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

Key Responsibilities
  • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
  • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
  • You will report to the Front Office Manager or Front Office Supervisor.
  • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A combination of education and experience.
  • Prior hotel experience.
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling (full-time and part-time options)
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

 

Job Tags

Full time, Contract work, Part time, Work at office, Local area, Flexible hours, Afternoon shift,

Similar Jobs

DataAnnotation

Data Analyst - AI Trainer Job at DataAnnotation

 ...not required. Related fields include, but are not limited to, Data Science, Applied Math, and Computer Science. We also seek...  ...Technologies: More: We are excited to offer this as a full-time or part-time remote position, where you can choose which projects you want to... 

Freight Management Group Inc

CDL Class A / OTR / Driver Van or Refrigerated - 2 Years CDL-A Exp. Req. Job at Freight Management Group Inc

 ...experienced Van or Refrigerated Freight driver to join our team. Start the new year off...  ...provides. With decades of experience in the transportation industry, our Load Planning, Driver...  ...01(k) matching * Dental insurance * Fuel card * Health insurance * Paid time...