Fraud Investigator Job at Nebraska Furniture Mart, Kansas City, KS

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  • Nebraska Furniture Mart
  • Kansas City, KS

Job Description

Job Description

Job Description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $55,632 - 68,984 annually

Job Description: Your Piece of the Puzzle

Do you have a drive to protect and capture details? As a Fraud Investigator you will be responsible for protecting corporate assets. At NFM, this is accomplished by minimizing accounts receivable losses through preventative measures, detection, investigation and prosecution of fraudulent activities and chargeback’s. This is an onsite position located in our Kansas City location.

Job Duties: A Day in the Life

  • Be the Expert: Conduct interviews and prepare written statements regarding internal and external fraud or theft
  • Investigate suspected or confirmed fraudulent activity against NFM - work in conjunction with loss prevention and follow apprehension procedures
  • Analyze evidence (e.g., surveillance video, transaction receipts, etc.) and prepare investigation report for prosecution
  • Perform off-site surveillance on suspected criminals related to and NFM incident or offense - testify in court cases dealing with any legal action brought by NFM
  • Work with any and all law enforcement and other government agencies on theft or criminal investigations and provide information gathering on related criminal activity that may affect NFM

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

  • Bachelor’s degree in criminal justice, related field or equivalent experience
  • 3 - 5 years of retail investigations, law enforcement, or related experience
  • 1 - 2 years of skip tracing and online investigations experience
  • 1 - 2 years of interview and interrogation experience
  • Ability to solve complex problems and make sound decisions in high pressure situations.
  • Knowledge of federal laws, state statutes and local ordinances pertaining tofraud, cybercrimes, bad checks, repossessions, theft, and skip tracing of individuals.
  • Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
  • Certification in deployment of Oleoresin Capsicum (OC) required within one (1) year of employment and maintain certification standards. (Nebraska and Kansas Only)
  • Valid Driver’s License and an acceptable driving record
  • Ability to work night, weekend and/or early morning hours based on business needs
  • Pre-employment screening includes, but isn’t limited to, criminal background check

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Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

  • Same day pay - access to your earned pay on-demand, when you need it the most
  • Competitive pay - generous annual increases up to 7%
  • Inclusive culture – Because everyone who works or shops at NFM should feel right at home
  • Health, dental, vision, life Insurance, short and long term disability
  • Paid holidays (upon hire) and paid time off (after 90 days)
  • Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
  • Virtual and in-person career development opportunities at all levels
  • Paid community volunteer opportunities
  • Tuition Reimbursement
  • You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option


Nebraska Furniture Mart is an Equal Opportunity Employer

Job Tags

Daily paid, Full time, Temporary work, Local area, Immediate start, Night shift, Weekend work, Early shift,

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