Job Description

Job Description

Job Description

This is a remote position.

Join the Gold Standard of Self-Care.

Woodhouse Spas is redefining the luxury spa experience; and is looking for a Franchise Business Consultant (FBC) to grow with Woodhouse Spa. As the brand ambassador and strategic coach for Woodhouse Spa's franchisees, you’ll help local owners drive guest satisfaction, revenue, and brand consistency across a national footprint.

About the Role

Reporting to the Director of Field Operations, the FBC is a relationship-focused consultant who partners with spa franchisees to elevate operations, align with brand standards, and build thriving local businesses. This is a remote position with up to 50% travel across assigned territories.

Key Responsibilities

• Build and nurture collaborative relationships with spa franchise owners and their teams.
  
• Conduct quarterly spa visits and operational assessments.
  
• Coach owners on KPIs, business performance, marketing execution, and guest experience.
  
• Support new spa openings and lead training sessions as part of launch readiness.
  
• Deliver feedback and insights based on P&L reviews, guest satisfaction data, and performance trends.
  
• Guide at-risk locations toward recovery through action plans and structured coaching.
  
• Align franchisee operations with the Woodhouse mission, culture, and evolving standards.
  
• Contribute to tools and programs developed by cross-functional teams (Marketing, Training, Operations).
  

What You Bring

• 3+ years in franchise or multi-unit operations, with experience consulting or leading in wellness, spa, beauty, or hospitality environments.
  
• Proficiency in business analysis, including P&L interpretation and KPI coaching.
  
• Strong communication and relationship-building skills.
  
• Adept at training, facilitating group conversations, and managing change.
  
• Highly organized and resilient with a strong sense of accountability.
  
• Bachelor's degree preferred.
  

Why Join Woodhouse?

At Woodhouse, they believe self-care isn't a luxury; it's a necessity. That philosophy guides how they treat guests and their teams. When you join Woodhouse Spa, you’ll be part of a growing, mission-driven brand that’s committed to supporting your success and well-being. Woodhouse Spa's Corporate Offices are located in Lakewood Colorado 80228.

Here’s what you can expect:

• Flex Time Off (FTO): Rest and recharge on your schedule.
  
• 10 Paid Holidays annually.
  
• Medical, Dental & Vision Insurance options to fit your needs.
  
• 401(k) with 3% company match.
  
• Bonus eligibility based on company and individual performance.
  
• Employee discounts at Woodhouse corporate spas.
  
• Employee Assistance Program (EAP) for mental wellness support.
  

Pay Transparency

This is a salaried, exempt role. The base pay range for this position is $75,000–$85,000 annually, commensurate with experience. Bonus eligibility is based on company and individual performance and subject to executive approval. This role is open to remote candidates across the U.S.

Woodhouse Spas and their parent company, Radiance Holdings, are proud to be Equal Opportunity Employers committed to creating inclusive and diverse work environments.

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