Flagship Store Manager (NY) Job at Kinn Studio, New York, NY

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  • Kinn Studio
  • New York, NY

Job Description

Job Description

Job Description

Kinn is opening its second flagship store - this time in the heart of New York City - and we’re looking for a strategic, service-obsessed leader to bring it to life.

This isn’t your typical store manager role. You’ll be the boots-on-the-ground builder of our East Coast presence, launching our NYC location from scratch. From setting up operations and staffing the team, to curating in-store experiences and executing flawless merchandising, you’ll own every detail that makes this store a true extension of the Kinn brand.

We’re a modern fine jewelry company rooted in craftsmanship, heritage, and storytelling. As a fast-growing, founder-led business, we value people who move quickly, think beyond their lane, and take pride in building something meaningful and enduring. If you’re a natural leader with an eye for luxury and a love for building teams and culture, we’d love to meet you.

What You’ll Do

  • Lead the launch of our NYC flagship store from pre-opening to daily excellence
  • Own all in-store operations, including scheduling, inventory management, visual merchandising, and reporting
  • Hire, train, and develop a high-performing team that delivers a warm, elevated customer experience
  • Partner with HQ and our LA Flagship to translate Kinn’s brand, rituals, and service standards into the physical space
  • Create and implement clienteling strategies to build community and long-term relationships
  • Execute merchandising and product storytelling that aligns with both retail and brand goals
  • Ensure operational readiness across systems, staffing, security, and compliance
  • Collaborate with marketing and brand to activate local events and store experiences
  • Set and achieve ambitious sales targets while delivering exceptional service

     

You Might Be a Fit If

  • You’ve opened and/or managed a high-touch retail store, ideally in luxury, jewelry, or fashion
  • You know how to build and scale store operations and processes from the ground up
  • You’re a culture and people builder - your teams love working with you
  • You have a sharp eye for visual presentation and product storytelling
  • You’re highly organized, thrive in fast-paced environments, and don’t mind rolling up your sleeves
  • You love delivering an experience that makes people feel something not just selling a product

Your Experience

  • 5+ years of retail leadership experience, with at least 2 years managing a team
  • Experience in luxury or high-end customer experience strongly preferred
  • Proven ability to meet and exceed sales goals
  • Strong operational and inventory management skills

Benefits 

  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) plan with a 4% company match
  • Paid time off
  • Employee discount on Kinn jewelry
  • Annual Holiday Party
  • Invitations to pop-ups and other company events

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