Job Description

About ABC Legal:
ABC Legal Services is a company of over 400 employees and thousands of independent contractors, headquartered in Seattle with a nationwide footprint. We file and serve legal documents for law firms--and are the technology leaders in our industry. Our Recruiting team offers a unique, fun, and challenging opportunity for a recruiting/HR professional to gain experience in a fast paced and collaborative environment.
About the Opportunity:
Joining the ABC team as a Dispatch Coordinator this role offers a unique, fun, and challenging opportunity. This role works with a small team that makes a big difference by recruiting Process Servers to deliver legal documents in their area. The dispatcher ensures unclaimed jobs are claimed or manually dispatched in a timely manner. The goal is to maintain an average age of jobs in assigned states at or below 1.5 days old with the oldest job being less than 5 days old. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you!
Responsibilities :
Monitor skye (internal application) task board to identify aging unclaimed jobs. 
Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate. 
Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched. 
Resolve and escalate to teams if needed. 
Monitor and report trends in stuck jobs if you see an increase in the same scenarios. 
Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.  
Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers. 
Benefits & Perks:
Medical/dental/vision benefits
401K retirement contribution plan with matching
Paid Time Off
7 Paid Holidays
4 Floating Holidays
Transit benefits
Remote/flexible work opportunities
Starting Pay : $20.00 - $25.00 per hour

Job Tags

Hourly pay, For contractors, Local area, Flexible hours,

Similar Jobs

Northwestern Medical Group

Athletic Trainer - Evanston Full time Days Job at Northwestern Medical Group

...Services. This position coordinates the care for patients within the sports medicine department, including but not limited to performing... ...services, performance nutrition, sports performance, sports psychology and equipment staffs Precepts professional and post-professional...

ContactLink Solutions

Spanish Medical Interpreter Job at ContactLink Solutions

...Job Description Job Description WE ARE HIRING INTERPRETERS!!! LANGUAGE: Spanish Requirements: ~90% English proficiency ~ Steady wired internet connection ~ USB Wired headset ~ Windows 10 or MacOS WHAT WE OFFER YOU: Fully remote position with...

Heritage-Crystal Clean, LLC

Plant Operator Job at Heritage-Crystal Clean, LLC

...benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Purpose: The Plant Operator is responsible for first and foremost, conducting his/her work in a safe manner at all times. Operators have the responsibility...

Custom Search Inc.

Clinical Research Associate Job at Custom Search Inc.

...Our clinical-stage startup medical device company is executing two clinical studies to support a panel-track PMA device treatment for uncontrolled hypertension. The Clinical Research Associate will assist in executing these two randomized, double-blinded studies in collaboration...

BCS Placement

International Operations Manager Job at BCS Placement

...Job Description Job Description Experienced International Manager needed! Oversee operations for air/ocean, import/export for overall growth Looking for a business leader who can step in and originate, inspire, set goals and manage. we need engagement and...

Dispatcher Job at ABC Legal Services, Charleston, SC

SzRIMElrVnNJZ2VqaG5RSDdIQ01tK2lMYmc9PQ==