Job Description

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

Do you enjoy talking to parents and working on a computer? Do you enjoy problem solving and assisting families at the front desk or over the phone? Can you multi-task and remain calm under pressure?

Hubbard Family Swim School is the place for you! Come join our Customer Service Team.

Hubbard Family Swim School provides swim lessons that build confidence and teach water safety skills in a child-centered environment. Our international reputation for excellence in teaching has grown as a result of our passion for teaching and our learn-to-swim techniques. We love teaching and developing every student in our pool. Everyday there is a new success story, a new smile and a chance to make a difference in a childs life.
Our customer service staff live our Core Values:

• Do Small Things with Great Love
• Everyone is Family
• Whatever it Takes
• Embrace Learning

A Customer Service Team Member is an independent self starter that is able to problem solve various situations. They handle customers over the phone, as well as in person, assisting them with various questions regarding Hubbard Family Swim School programs, philosophies and registration. A Customer Service Team Member has clear communication skills and is willing to do whatever it takes to make our customers time memorable. The ideal candidate will respond promptly to customer inquiries, build sustainable relationships and trust with customer accounts through open and interactive communication, provide professional customer support, ensures customer satisfaction, as well as communicates and coordinates with colleagues as necessary.

Thrive with Us

• Embrace the HFSS Core Values
• Ability to communicate professionally and patiently
• Possess an attention to detail and multi-tasking skills
• Comfortable problem solving issues that require immediate assistance
• Lifelong learner

Key Requirements

• High School diploma
• Minimum 1 year customer service experience
• Computer and Microsoft software knowledge
• Ability to sit, use a telephone and computer for extended periods of time
• Ability to work evenings and weekends if needed
• Minimum 1 year commitment and 2-3 shifts per week
  • Customer Service shifts are between the following hours: 7:00am-8:00pm weekdays, 7:00am-2:00pm Saturdays, 8:00am-5:30pm Sundays

Questions? Contact us at hr@hubbardswim.com or visit us online at

Job Tags

Immediate start, Flexible hours, Shift work, Weekend work, Sunday, Saturday, Afternoon shift, Weekday work,

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