Job Description

Job Description

Job Description:

Join us as a Control Manager, Executive Director, to lead and enhance our control framework within the Consumer and Community Banking (CCB) Data & Analytics Function. This role is crucial in providing risk and control management to the Data & Analytics Teams that support the CCB businesses and functions. You will ensure a continuous, integrated risk assessment approach and spearhead strategic initiatives. With JPMorgan Chase & Co.'s ongoing investments, Consumer & Community Banking offers exciting career opportunities and a commitment to developing top talent within its Control Management organization.

Job Summary:

As a Control Manager, Executive Director, within the Consumer and Community Banking Data & Analytics Function, you will lead and enhance our control framework, ensuring our risk assessment approach is continuous and integrated and promoting strategic initiatives. You will collaborate with business and functional partners to identify key risks and mitigants, provide strategic and tactical input for business decisions, and represent the CCB Control Management organization in Firmwide and CCB control management forums related to Analytics and governance of data-driven initiatives.

Job Responsibilities:

• Monitor analytics portfolio activity and development to ensure compliance with policies and procedures.
• Represent CCB Control Management in Firmwide control management forums related to governance of Analytics and data-driven initiatives.
• Collaborate with Business and Functional Heads of Data & Analytics to identify key risks and mitigants.
• Provide strategic and tactical input for business decisions and ensure controls for new and existing Data & Analytics activities and initiatives.
• Report and present risk assessments findings to senior management.
• Partner with colleagues across various functions to drive consistent operational risk practices.
• Establish control frameworks and governance for new and emerging business areas.
• Manage control-related activities, including risk assessments and new business initiatives.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience required.
• 10+ years of experience in financial services, focusing on controls, audit, risk management, or compliance.
• Ability to work independently and adapt to new situations with minimal direction.
• Expert knowledge of control and risk management concepts.
• Strong leadership and judgment skills to influence risk management culture.
• Exceptional communication skills for engaging with senior stakeholders.
• Proficiency in Microsoft Office Suite, with the ability to create compelling executive presentations.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

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