Job Description

Location: Boston, MA Category: Classified Staff Posted On: Thu Sep 5 2024 Job Description:

BHCC is looking for staff committed to student success to work in our new BHCC Student Central department that will integrate services related to financial aid, student payment, registration and academic records. Student Central is both a centralized physical locations and a virtual hub where students can access information, resources and services.

The incumbent represents Student Central and is responsible for providing quality services to students, alumni, faculty and staff.

Responsibilities include :

• Work in the Student Central assisting students with all enrollment related processes.
• Maintain and update student records.
• Process documents, registrations, invoices, payments, tax returns and financial aid related documents.
• Accept and prepare correspondence, forms, files and reports for processing, electronic storage or forwarding.
• Operate standard office machines and equipment; issue ID cards.
• Explain financial aid eligibility, awards and regulations.
• Answer student, alumni, staff, and faculty questions and provide information in-person, over the phone and via email.
• Assist with the compilation of statistical information to be included in departmental reporting.
• Supervise student workers as needed.
• Assist students with completion of paper and electronic forms and navigation of virtual systems.
• Comply with FERPA and privacy regulations.

Job Requirements:

• At least five years of full-time or equivalent part-time experience in office work or any equivalent combination of the required experience.
• Ability to follow written and oral instructions.
• Ability to use proper grammar, punctuation and spelling.
• Ability to work accurately with names, numbers, codes and/or symbols and maintain accurate records.
• Ability to type and use a computer and other standard office equipment.
• Able to communicate effectively in oral expression and deal tactfully with others.
• Proven ability to work with a diverse faculty, staff and student population.

Preferred Requirements:

• Bachelor's Degree preferred.

Additional Information:

Shift:

• Position 1 Monday-Thursday 10:00a.m.-6:00p.m. & Friday 8:00a.m.-4:00p.m.
• Position 2 Monday-Thursday 8:00a.m.-4:00p.m. & Friday 8:00a.m.-4:00p.m.

Salary: $2,075.77 bi-weekly/ $53,970.02 annual

Review Date: To ensure consideration application materials must be received by September 20, 2024

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

PI249103756

About Bunker Hill Community College

Bunker Hill Community College is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at three satellite locations in the Greater Boston area. Founded in 1973, BHCC is the largest of the 15 community colleges in Massachusetts, serving some 18,000 students annually across all modes of instruction. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry specific training programs. The College is the 8th most diverse higher education institution in the United States, and is a Hispanic and Asian American and Pacific Islander Serving Institution. Approximately 900 International Students attend from 107 countries, speaking 75 languages.

Connections working at Bunker Hill Community College

Job Tags

Full time, Part time, Remote job, Shift work,

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