We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction. Responsibilities: Manage and lead a team of call center representatives Develop and implement strategies to improve customer service and satisfaction Monitor and analyze call center performance metrics to identify areas for improvement Ensure compliance with company policies and procedures Provide coaching and training to call center representatives to improve performance Resolve customer complaints and issues in a timely and effective manner Collaborate with other departments to ensure seamless customer experience Prepare and present reports on call center performance to senior management Requirements: Proven experience as a Call Center Manager or similar role Excellent communication and interpersonal skills Strong leadership and management skills Ability to analyze data and identify trends Experience with call center software and technology Bachelor's degree in Business Administration or related field #J-18808-Ljbffr thryvlgbt
Join our dynamic team and help us prepare orders for our valued customers! No prior experience is needed, and we are hiring immediately. Apply now! Be a crucial part of ensuring customer satisfaction by processing customer returns in our fulfillment center. This role...
Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!Veyo is a mission-driven company helping individuals get to and from their non-emergency medical appointments...
...Management Trainee to join our fast-paced, dynamic team! This entry-level position is perfect for individuals eager to gain hands-on... ...Excellent organizational and time-management abilities Creative problem solver with the ability to adapt quickly Able to thrive...
...Company The Durable Slate Company is an award-winning slate roofing company serving the Eastern United States, with offices located... ..., Cincinnati, is looking for an experienced, competent Roofing Estimator. Estimators are responsible for properly diagnosing leaks, maintenance...
...fishing, hiking, swimming and sailing. Close proximity to Rochester. The surrounding region is celebrated for its wineries and agricultural activities, making it a popular destination for tourism and outdoor recreation. APPLY NOW or TEXT Job #CMW228170 and email address...